Job Purpose

The People Services Partner ensures seamless HR operations and serves as the primary contact for employees in Thailand, India Japan, Korea & Hong Kong (~ 55 people). This role supports compliance, employee engagement, and alignment with global standards, enabling TecAlliance’s success in the automotive aftermarket sector.

Role Dimensions

1. Employee Life Cycle Management, roughly 40%
2. Advisory, Policies & Processes 40%
3. Support in global initiatives/projects (i.e. Dayforce implementation): 20%

Key Success Criteria

• Effective Employee Support: Timely resolution of employee inquiries and proactive guidance on HR matters, fostering trust and engagement.
• Compliance Assurance: Maintaining adherence to local labor laws and company policies, mitigating legal risks.
• Operational Excellence: Seamless execution of HR processes, including recruiting, onboarding, payroll coordination, and performance management, with accurate documentation.
• Collaboration and Alignment: Strong partnership with Global Competence Centers, Legal, and Compliance teams to align local practices with global standards.
• Project Contributions: Active involvement in global HR digitalization and policy alignment projects, delivering measurable outcomes.

Day-to-Day Responsibilities

• Manage end-to-end employee lifecycle processes (onboarding to offboarding).
• Guide team leads and employees on HR topics, including policy interpretation and compliance.
• Establish and implement HR policies, procedures, and work rules for new subsidiaries.
• Coordinate payroll and benefits with local vendors and PEO partners.
• Maintain accurate employee records and HR documentation.
  
• Ensure compliance with regional labor laws, working alongside Legal & Compliance.
• Address and resolve escalated employee relations matters.
• Collaborate with L&D to support development needs and training programs.
• Lead local annual benefits review and vendor alignments.
• Support salary increase and personnel planning processes.
• Prepare reports and analyze HR data using Excel and PowerPoint.

Project Responsibilities

• Contribute to the global rollout and implementation of our HRIS (Dayforce).
• Support the alignment and renewal of global policies and procedures.

Experience & Qualifications

• Several years of relevant HR experience in a regional or similar HR generalist role.
• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Experience in a multinational company, ideally headquartered in Europe.
• In-depth knowledge of Thai labor law; familiarity with Indian labor law is a strong advantage.
• Proficiency with HRIS platforms (e.g., Dayforce).

Skills & Competencies

• Fluent in English and Thai (minimum B2+ level); additional languages are a plus.
• Strong verbal and written communication skills.
• Highly organized with strong attention to detail.
• Data-driven and analytical mindset; advanced skills in Excel and PowerPoint.
• Ability to interpret labor laws and apply HR policies effectively.
• Excellent time management and ability to handle competing priorities.
• Collaborative team player able to build relationships across global and remote teams.
• Self-starter with the ability to manage projects independently.

Additional Requirements

Willingness and ability to travel regionally for meetings, training, and offsites on a quarterly basis.