At TecAlliance, we are looking for a dedicated Sales Service Representative for East and Southeast Asia. This role is ensuring seamless coordination between our customers and Sales, Product, and Finance Departments, with the goal of enhancing customer satisfaction and operational efficiency.

Job Definition

 Goal:

• Support all stakeholders from offer to invoicing
• Coordinating among Sales, Product and Finance Departments

 Responsibilities:

• Provide commercial advice to existing and new customers on our products
• Create and coordinate sales documents for order processing
• Support on the quotation process with accurate parted and Price information
• Manage invoice issuing process.
• Work in ERP system for invoice issuance.
• Manage Sales data and create documentations in the relevant systems.
• Drive and secure execution of the defined lead-to-cash process
• Track project progress with internal departments.
• Support for finance on financial and non-financial KPI tracking
• Willingness to travel and visit customers to support sales.

Job Qualification

Functional Skills:

• Knowledge of CRM/ ERP systems
• Good excel skills
• Good commercial understanding.
• Knowledge of Power BI or willingness to learn them

Soft Skills:

• Commercial Thinking
• Communication Skills
• Cooperation Skills
• Ownership
• (Self)-Reflection
• High customer orientation
• Detail and process-oriented approach
• Friendly and confident manner with a pleasant personality