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<p>As a full-service provider of data, services and processes, we are already market leaders in Europe and are rapidly expanding this advantage worldwide. At TecAlliance, technology and automotive specialists collaborate to digitalise & shape the future of the automotive aftermarket. We owe our growing success to simple principles like openness, courage, passion, curiosity, selflessness, innovation, inclusion and integrity. It is also what we look for in new employees.</p>
Your mission:
<p>As a Technical Consultant (m/f/d) you will advise and accompany our customers individually regarding our TecAlliance products from Business Unit Data Manager.</p> <ul> <li>As Technical Consultant you will be responsible of delivering the best customer experience of our products.</li> <li>Analysing requirements during the technical pre-sale activity and you will support sales manager to introduce to prospects and customers our software solutions on technical side.</li> <li>Working on customer onboarding projects, support out client during project implementation phase and drive him to productive environment.</li> <li>Work in strict collaboration with sales force and all other members of your regional team.</li> <li>Collaborate with the technical consultant from the other regional teams in Europe.</li> <li>Act as 2nd level technical support</li> <li>Further tasks such as documentation for the scope of services required by the customer as well as the internal documentation for workflows, the preparation and follow-up of presentations, meetings and workshops with out international customer base.</li> </ul>
Your qualifications:
<ul> <li>After successfully completed studies in computer science or a comparable technical qualification or another related training you have at least two years of working experience in project management, technical consulting or product implementation (IT and software).</li> <li>Good communication skills, practiced presentation-, moderation- and argumentation-techniques in Italian and English</li> <li>Customer oriented approach and used to deal with customers (B2B).</li> <li>General understanding of Data formats like XML, JSON and SQL as well as some experience in a programming language that could handle Web Services, e. g. C#, Java, JavaScript, PHP. This is an advantage but not a must.</li> <li>You bring a positive attitude, problem-solving skills and like to work independently in cross-functional teams.</li> <li>Innovative and look beyond the horizon, intercultural competence and willingness to travel completes your profile.</li> </ul>
Our offer:
<ul> <li>Participation in the value-oriented culture and digital transformation of TecAlliance: Agile mindset | One Team | Ownership</li> <li>Trust-based working. We don't punch the clock – organise your own schedule. We trust in what you do!</li> <li>Push boundaries. Everyone is equally important and works together on uncharted challenges alongside inspiring colleagues from all over the world.</li> <li>Fun at work and beyond. Join our regular team events – there's always something to celebrate!</li> <li>Benefits within TecAlliance worldwide are diverse and in Italy they include: flexible working hours, company events and the best one of all a great team of people to work with!</li> <li style="list-style-type: none;"> </li> </ul>
<p>We look forward to receiving your application - digitally of course.<br /><br />Do you have any questions? No problem. You can contact Lilija Aleksandrovna +31 6 11 69 20 74.</p>
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