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TecAlliance career site
Information Management · Multiple locations · Fully Remote

Customer Support Automotive Mechatronics - French/Spanish/Italian/Portuguese (m/f/d)

Swap the workshop for the office and support us in the professional care of our customers

Job Definition

  • Supporting car workshops with questions about maintenance, troubleshooting and repair of cars and commercial vehicles of all common manufacturers.
  • Communication with our customers on the phone, by e-mail and in the ticket system
  • Professionally analysing of the described cases as well as competent support of the customers in finding solutions
  • Documenting the inquiries in the ticket system
  • Continuous maintenance and further development of the database

 

Job Qualification

  • Completed training as a motor vehicle mechatronics technician, master craftsman or service technician 
  • 3+ years practical experience in a motor vehicle workshop.
  • Eexcellent knowledge of automotive diagnostics and experience with various brands of vehicles.
  • Experience in dealing with customers
  • Fluency in French, Spanish, Italian or Portuguese and good English, German is a plus.
Department
Information Management
Role
Support Function
Locations
Weikersheim [Würzburg], Barcelona, Cologne, Heerlen, Ismaning [Munich], Milan [Monza], Tenerife, Paris
Remote status
Fully Remote

About TecAlliance

Helping our customers to sell more parts & make things easier with our data and solutions based on our globally leading data standards

Coworkers 850 +
Information Management · Multiple locations · Fully Remote

Customer Support Automotive Mechatronics - French/Spanish/Italian/Portuguese (m/f/d)

Swap the workshop for the office and support us in the professional care of our customers

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