Job Definition

• Analysing requirements during the technical pre-sale activity
• Supporting sales managers in presenting our software solutions to prospects and customers on the technical side
  
• Working on customer onboarding projects, supporting our client during project implementation phase and driving them to productive environment
• Strongly collaborating with sales force, members of your regional team as well as with technical consultants from other regional teams 
• Acting as a 2nd level technical support
  
• Documenting the scope of services required by the customer as well as the internal documentation for workflows
• Preparing and following-up of presentations, meetings and workshops with our international customer base

Job Qualification

• Successfully completed studies in computer science or a comparable technical qualification or another related training 
• At least two years of working experience in project management, technical consulting or product implementation (IT and software)
• Used to deal with customers (B2B)
  
• General understanding of Data formats like XML, JSON and SQL as well as some experience in a programming language that could handle Web Services, e. g. C#, Java, JavaScript, PHP. This is an advantage but not a must.
• Good communication skills, practiced presentation-, moderation- and argumentation-techniques in Italian native language and English
• Willingness to travel