Job Definition

As Lead Garage Support you are an important part of developing the team to the future way of working. Our mission is to foster a culture of a self-learning and -steering as well as creating an environment for open and positive collaboration.

• Leading employees regarding disciplinary and professional manner.
• Guiding and motivating team members towards objectives, supporting them in decision making and leading them to continuous improving.
• Creating a trustful working environment that is fostering an open feedback culture and a productive way of working.
• Taking ownership for the team results via resource planning, scheduling and budget planning, planning, reporting and controlling daily operations and projects.
• Setting targets, aligning these targets with other (global) departments and enabling teams to achieve it in a cooperative way of working.
• Controlling and monitoring of KPIs and SLAs.
• Supporting internal and external audits.
• Continued improvement of processes and quality management as well as implementing guidelines.

Job Qualification

• Completed training, studies or other qualifying training in Business Administration/Management & Economics, Degree in Business(-informatics) is a plus
• Leadership experience, good knowledge of leadership styles and people development
• Excellent interpersonal and communicational skills and trustworthy
• Excellent solution orientation with focus on process efficiency
• Strong ability to implement ideas as well as perseverance
• Ability to think and act in a structured manner and a high degree of analytic capability 
• Proficient English verbal and written is a must, knowledge of German is a plus